Floor & Furniture
Cleaning Professionals

We run hoses from the truck to where we’re cleaning, so make sure there’s a spot in the driveway or near a door for us to park. (For condos and apartments, we use a portable machine that doesn’t need the long hoses.)

Move any small or lightweight furniture to another room or area so we can access as much of the carpet as easily as possible. Remove any breakables. We’re careful, but don’t want a hose to inadvertently knock over grandma’s priceless vase!

Sometimes. It depends. Each home is unique and what works in one place may not be what’s needed in the next. We’ll talk with you to understand your needs and wants and then we’ll do what’s best for you. We’re flexible like that.

Professionally cleaned carpet will be dry within 24 hours. Many clients find it’s dry in 4-6 hours. It depends on the weather – the level of humidity – and how well the air is circulating. Turning the furnace or AC fan on will keep the air moving and ensure your carpet dries quickly.

If you need to walk on it right away, just make sure you’re wearing clean white socks or clean light-soled shoes. The natural oils on our skin mean that walking on carpet with bare feet will cause it to get dirty faster.

Carpet manufacturers recommend cleaning with hot water extraction every 6-12 months. This removes deeply embedded soil which wears down the carpet fibres. High traffic areas, or carpet used by pets or children will need to be cleaned more often.

How quickly your favourite chair dries depends on how desperate it was for a cleaning! In other words, the “soil load”, and the type of fibre in its fabric. Furniture typically takes 2-6 hours to dry. If you need to sit on it right away, put down an old, faded towel or beach towel (you don’t want any dye transferring from a bright new towel to your newly cleaned chair) and settle in to catch the game.

The biggest advantage in applying fabric protector (aka “Scotch guard”) is that it gives you more time to get a stain dealt with and blotted off before it sets into the fibres. It’s like “spill insurance” to give you a chance to clean up spills before they set into the fibres and stain the fabric.

If your furniture is linen, you should definitely have protector applied. Linen stains very quickly and so we recommend that linen blends or cotton blends be protected. If you’re not sure what type of fabric is on your upholstery, ask us. We’ll tell you the fibre type and the best way to care for it.

Our standard area rug cleaning process is typically 7-10 days.

Rugs that are flushed take 2-3 weeks. Moth treatment takes 3-4 weeks. Custom alterations vary.

The flush treatment is the ultimate in rug cleaning and care. Rugs are individually immersed in a clean water bath. Continuously flowing water gently but thoroughly washes away deeply embedded debris, soiling and odors. The rug is then hung to dry, then cleaned again using hot water extraction. A flush treatment is often used to remove pet urine or other heavy soiling.